Not an emergency service. Chest pain, difficulty breathing, stroke symptoms? Call 911 immediately.
Launching soon · Oakville & Burlington

Skip the line.
Not the exam.

A physician-directed Registered Nurse comes to your home — to actually examine you, run tests, and get you treatment — usually within 24 hours. Real clinical care, real equipment, on your schedule.

What makes this different
🩺A physical exam in your home — ears, lungs, vitals, skin — not a video chat guess
Results the same visit — strep swab, urine dip, viral swab, glucose, read on the spot
💊Treatment follows — prescriptions, continued chronic medications, referrals, when appropriate
🕐A 2-hour arrival window — we tell you when we're coming and we keep it
Within 24 hrs — our target
72 hrs — guaranteed
🏠 Oakville & Burlington

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We'll email you when bookings open in your area. No spam, no pressure.

The exam matters. We still do it.

Most virtual care gives you a video call and a best guess. We send a clinician to your door with real diagnostic tools, and a physician directing every encounter. High-quality care — without the waiting room.

👂

Otoscopy

We look in your ears — properly, with a real otoscope. Ear infections diagnosed on the visit, not guessed at over FaceTime.

🫁

Lung & chest exam

Auscultation, respiratory rate, oxygen saturation. We listen. We assess. You get an actual clinical impression, not a symptom checklist.

📊

Full vitals

Blood pressure, heart rate, temperature, respiratory rate, SpO₂ — measured at your bedside, not estimated from a selfie.

🔬

Point-of-care results, now

Urine dip, strep swab, viral swab, glucose — read before we leave. No waiting 48 hours for lab results on a simple question.

💊

Chronic medication continuity

Suitable ongoing medications can be continued or bridged — so a missed appointment doesn't mean a missed dose.

🔍

New dermatology concerns

Worried about a new mole or rash? Dermoscopy image captured at home, reviewed by our physician, with a clear next step.

What we offer — Phase 1 launch

A focused, safe set of acute and episodic services. We're building the service methodically — Phase 2 and 3 expand the scope as we grow the team.

Physical examination

Otoscopy, lung auscultation, abdominal palpation, skin inspection, and a full vital-signs set. The exam your video appointment skipped.

Acute illness assessment

Suspected ear infection, sore throat, respiratory illness, UTI, viral illness. We assess, test on-site, and get you to treatment the same visit.

Point-of-care testing

Urine dipstick, rapid strep swab, viral swab (flu/COVID/RSV), capillary glucose — all read on the spot before we leave.

Prescription & medication management

New prescriptions for findings within scope (via our physician), and continuation of suitable chronic medications when clinically appropriate.

New dermatology concern

Dermoscopy image capture of a new or changing skin lesion, reviewed by our physician with a written recommendation and next-step plan.

Chronic disease check-in

Vitals, assessment, and medication review for patients managing hypertension, diabetes, COPD, or other stable chronic conditions.

Coming in Phase 2 & 3 — not yet available

Immunizations & injections

Flu, COVID-19, and other approved vaccines; IM/SC injectable medications.

Phase 2

Home phlebotomy

Blood draws sent to a licensed laboratory partner.

Phase 2

Wound care & post-op follow-up

Dressing changes, wound assessment, and post-discharge visits.

Phase 3
What we don't do — at any phase. We do not offer IV therapy or emergency care of any kind. For chest pain, severe shortness of breath, stroke symptoms, severe bleeding, loss of consciousness, or any life-threatening symptom, call 911.

How a visit works

Five steps from "I need to see someone" to "I have a plan." Most visits take 30–60 minutes.

1

Book

Request online or by phone. Tell us what's going on. A real person reviews every request.

2

Triage

We confirm your request fits our service — and flag anything that should go straight to a GP or ER. No surprises on arrival.

3

We come to you

A Registered Nurse arrives in your 2-hour window — within 24 hours where possible, guaranteed within 72 hours.

4

Assess & examine

Full vitals, physical exam, and any point-of-care tests — with the physician on video for any clinical decision needed.

5

Prescription & plan

You leave the visit with a written summary, a treatment plan, a prescription where needed, and a follow-up path.

Visit requirements

Adult present (18+)

A person aged 18 or over must be present at the home for the entire visit. We cannot see minors as the primary patient under this service at launch.

Safe access

The visit location must be safely accessible to our nurse, with a clear space to conduct the assessment.

Not a substitute for emergency care

If your condition changes or worsens before we arrive, call 911 — don't wait for the visit.

Consent to treatment

The patient (or a capable substitute decision-maker) must be able to provide informed consent at the time of the visit.

Zero tolerance for abuse

Verbal abuse, threats, intimidation, or physical aggression of any kind — toward our nurse or anyone present — will not be tolerated. The visit will be ended immediately and no refund will be issued.

Pricing

Clear, upfront fees for the private nursing and clinical services we deliver in your home. No surprise billing.

About OHIP and what you pay for. Private in-home nursing services — a nurse's time, travel, point-of-care testing, physical examination, and administration — are not covered by OHIP. This is what our visit fee pays for. If a physician consultation is medically necessary during your visit, that physician service is billed to OHIP separately by our physician, at no additional cost to OHIP-eligible patients. We will never bill you for an OHIP-insured service. If you are not OHIP-eligible, we will explain the physician fee before proceeding.
Standard home visit
Up to 45 minutes. Includes physical exam (otoscopy, lung exam, vitals), history, and one point-of-care test. Most acute illness visits.
from $175
Extended home visit
Up to 75 minutes. Multiple complaints or conditions, additional POCT, or a more complex chronic-disease review requiring extra clinical time.
from $250
Additional point-of-care test
Each additional POCT (strep swab, viral swab, glucose, urine dip) added to the same visit.
from $25
Dermoscopy image review
Capture and physician interpretation of a skin lesion, with a written recommendation. Included at no additional charge with any visit.
Included
After-hours / weekend surcharge
Evenings (after 7 pm), weekends, and statutory holidays.
+ $50
Fees cover the nurse's time, travel within our service area, consumables, examination, and administration. Medications are additional where prescribed. HST where applicable. Payment by credit or debit card is collected at the time of booking.
Extended health plans. Many employer-provided or private extended health plans reimburse Registered Nurse home visits. We provide an itemized receipt with the RN's CNO registration information so you can submit a direct claim to your insurer. Coverage varies — check your plan.

Where we go

A tight geographic cluster — so we can keep our response-time promise.

Oakville
Burlington
Bronte
Glen Abbey
Kerr Village
Aldershot
Alton Village
Downtown Burlington

Mississauga and Milton coming in phase 2. Register your interest above and mention your city — we'll prioritise expansion there first.

How we keep the quality high

Home doesn't mean lower standard. Every safeguard you'd expect at a clinic, brought to your door.

Physician-directed

Our medical director is a CPSO-registered physician. Every directive is signed by them; they're on video for every clinical decision.

Registered Nurses (CNO)

Our nurses hold CNO registration in good standing, are competency-checked, and carry CNPS professional liability coverage.

Triage before every visit

We screen every request before dispatching — so you're never waiting on us for something that should go to an ER.

Written medical directives

Our nurses work under physician-signed standing orders — no improvisation on scope. They know exactly what they can do, and when to escalate.

Emergency-ready

Every visit carries a full emergency kit. Our nurses are trained in recognising and managing acute deterioration — and in stabilising the patient while paramedics are en route.

PHIPA-compliant records

Visit notes, test results, and your information are handled to PHIPA standards. We share with your family doctor only with your consent.

Frequently asked

Not here? Register your interest and we'll reply directly.

When will you launch?

We're finalizing our clinical team and protocols, and expect to open bookings in Oakville and Burlington in the coming months. Waitlist members are emailed first — before we open publicly.

What does "triage" mean in your process?

After you book, a member of our team reviews your request before we dispatch a nurse. We're checking that your concern fits our scope, that our service is the right level of care (vs. an ER or your GP), and confirming any details we need to prepare the right equipment. We'll contact you quickly — usually within a few hours. This step protects you and helps us show up ready.

How quickly will you arrive?

Our target is to dispatch a nurse within 24 hours of a confirmed, triaged booking. We guarantee arrival within 72 hours. You'll receive a confirmed 2-hour arrival window so you're not sitting at home all day. For anything urgent, please call 911 or go to an emergency room — we are not an emergency service.

Does an adult need to be home?

Yes. A person aged 18 or over must be present and available for the full duration of the visit. We cannot perform the visit if no adult is present at the home.

Can you see children?

At launch, our service is for adult patients (18+). Paediatric visits may be added in a future phase — register your interest and mention it in the notes field.

Do you take OHIP?

The nursing visit fee — which covers the nurse's time, travel, physical examination, and point-of-care testing — is private-pay and not funded by OHIP. If our physician makes a clinical decision (prescribes, diagnoses, or consults) during the visit, that physician service is billed to OHIP directly for eligible patients at no cost to you. We never charge patients for OHIP-insured services.

Can you prescribe medication?

Yes, in many cases. Our physician can issue new prescriptions and continue suitable chronic medications during the visit. Certain nurses on our team also hold RN prescribing authorization for conditions such as uncomplicated UTI.

Can you continue my existing medications?

Where it is clinically appropriate and falls within our scope, yes — our physician can continue or bridge ongoing medications. This is assessed case by case during the visit.

What if my condition gets worse while I'm waiting for the visit?

Call 911 immediately. Do not wait for us. Our service is for non-emergency concerns only. If your symptoms escalate — chest pain, trouble breathing, confusion, or anything that feels urgent — please go to an emergency room or call 911.

Will you come to a retirement residence or long-term care?

Yes, with the facility's agreement and coordination. If you're a residence director or care coordinator, register your interest above and note it — we'll follow up directly.

Be first when we open

Same-day and next-day visits in Oakville and Burlington — launching soon.

Add me to the waitlist